Alert: Toll-Related Text Scam
The Indiana Department of Transportation is aware of a tolling-related text message or “smishing” scam targeting Hoosiers statewide.
False messages appearing to come from INDOT or tolling service providers alert recipients of a “final notice” regarding unpaid tolls and mention additional fines, late fees, suspension of vehicle registration, vehicle impoundment, and further legal action, in addition to a link for payment.
“INDOT does not and will not notify drivers of unpaid tolls via text message,” said INDOT Strategic Communications Director, Natalie Garrett. “We urge members of the public to exercise extreme caution before opening suspicious links. The best thing to do is delete these messages.”
Various “smishing” scams have been ongoing since the spring of 2024. The FBI issued a warning on April 12, 2024, citing over 2,000 complaints of false text messages representing toll collection services. The agency encourages victims of fraudulent messages to report them to its Internet Crime Complaint Center at ic3.gov, and to delete the texts.
Motorists in Indiana can monitor road closures, road conditions, and traffic alerts any time via facebook.com/indianadepartment oftransportation or on TrafficWise: 511in.org
INDOT is responsible for planning, constructing, maintaining, and operating the State of Indiana’s more than 29,000 highway lane miles and 5,700 bridges, and providing support for 4,500 rail miles and 127 aviation facilities throughout the Hoosier State. With six district offices and over 3,500 employees, INDOT works to ensure safe, efficient, and reliable transportation infrastructure while supporting the state’s economic vitality. The department is committed to fostering innovation, sustainability, and safety in transportation planning and development, in addition to collaborating with local governments and private sector partners to meet the state’s transportation needs. For the eighth consecutive year, Indiana has placed in the top ten in the nation for infrastructure in CNBC’s “America’s Top States for Business” rankings. Learn more at in.gov/indot.
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