In the last two Voice of the Township columns, I have talked about how we obtain our budget, the accountability for it, and then the criterion by which it is distributed to those in need through our assistance staff. The Wayne Township Trustee’s Office Systems Administration Department is the means by which this is coordinated within our office to provide you with the service level many consider the best in the state by a township office.
The Wayne Township System’s Administration Department takes advantage of the technological advances as they become available. By keeping our systems up-to-date and working properly, we have been able to help serve our clients and the community in a better and timely fashion. Our main computer system has been up and running almost 100 percent of the time. Our system and data is backed up and stored safely in an off-site bank vault. We also incorporate Uninterruptible Power Supplies (UPS) to keep our servers, applications, phone system, voicemail, etc., running during power fluctuations or short power outages.
We have a virus protection software program in place that automatically updates itself daily. This software has detected many viruses and successfully blocked or deleted them before they were able to damage our systems or data. We also update our systems and workstations with numerous Server, Windows and Office Software upgrades and changes as they become available.
Our system’s department has a Disaster Recovery Plan in place. It is very important to be able to restore our systems and data in the event of a fire, tornado or other disasters.
The purpose of this plan is to help our organization prepare for, respond to and recover from a disaster or emergency. One very important part of our plan is to protect our employees, clients and our community while we continue to provide the highest level of service to everyone.
We will also meet with the local Emergency Preparedness Management Committee and incorporate some of their procedures into our Disaster Recovery Plan. This should help prevent some emergencies or disasters and better prepare us for those that cannot be avoided and help us recover sooner, if an emergency or disaster occurred. We will continue attending other Disaster Recovery and Emergency Response Planning Conferences and/or Seminars.
Our important documents that are not captured on our computer system are scanned and stored on our imaging system. These files are backed up and stored in a secure off-site location. In case these original documents would be lost due to a disaster, we could retrieve and reproduce these documents.
We recently purchased an inventory program that reduces the time and more accurately collects the system information of our PCs than what it would take to manually collect this data. This program provides a comprehensive view of all our systems. It will also help keep us in compliance with our software license agreements.
By keeping ourselves well informed of the cutting edge of technology that can help deliver service to you in the most efficient and effective manner, and also being prepared for emergencies as they arise, the Wayne Township staff continues to live up to its mission as “Guardian of the Taxpayer and Advocate for those in need!”
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